📦 Shipping & Delivery Policy – Geedup Australia
At Geedup Australia, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy explains our shipping process, delivery timeframes, and important information regarding domestic and international orders.
🌍 Worldwide Shipping
We proudly offer worldwide shipping, allowing customers across the globe to enjoy our latest streetwear collections.
No matter where you are located, we work with trusted logistics partners to ensure your order is delivered safely and on time.
🚚 Shipping Time & Delivery
We aim to provide a fast and reliable delivery experience.
📦 Estimated Delivery Time:
7–10 Business Days
⏱ Order Processing Time:
1–3 Business Days (Monday–Friday)
Once your order has been processed and shipped, you will receive a shipping confirmation email with a tracking number so you can monitor your delivery in real time.
💥 Free Shipping Offer
We offer:
🚚 Free Worldwide Shipping on orders over $700 USD
For orders below this amount, shipping costs will be calculated at checkout based on your location.
📍 Shipping Locations
To ensure faster delivery times, orders may be shipped from our international fulfillment centers located in:
- United States
- Europe
- Asia
Our system automatically selects the nearest and fastest available shipping location for your order.
📦 Tracking Your Order
Once your order has been shipped, you will receive an email containing:
- 📍 Tracking number
- 🔗 Tracking link
- 🚚 Delivery updates
If you do not receive tracking details within a few days, please contact our support team.
⚠️ Customs, Duties & Taxes
International orders may be subject to:
- Customs duties
- Import taxes
- Local handling fees
These charges are not included in the product or shipping price and are the responsibility of the customer.
🛡 Delivery Security
For high-value orders, a signature may be required upon delivery to ensure safe receipt and prevent loss or theft.
⚠️ Shipping Delays
While we aim to deliver on time, delays may occasionally occur due to:
- Customs inspections
- High seasonal demand
- Weather conditions
- Logistics delays
We appreciate your patience in such situations.
🔄 Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
To help us resolve your issue quickly, please include:
- Your order number
- Clear photos of the product
- Photos of packaging
Our support team will review your request and provide the best possible solution (replacement or refund).
❓ Need Help?
If you have any questions regarding shipping or your order, feel free to contact us:
📧 Email: support@gedupaustralia.com
Our customer support team is always ready to assist you.